The purpose of this Code of Ethics is to act as a guide for our team to operate in a professional, ethical manner at Underground Communications. It recognises our responsibilities to act intelligently, ethically, and sustainably within the organisation and provides a framework for how we connect with our clients, partners, friends, and the world at large.
The Purpose and Values of the Business
Underground Communications believes that all stakeholders contribute to the success of any organisations and that communication should build a community around an organisation, its mission and its stakeholders, aligning them to a shared vision. We exist to collaborate with our clients to create, embed and share their stories of positive social impact. We value strong relationships based on respect and integrity, and we aim to work with clients who, like us, would like to leave the world better than we found it.
Our mission is to help purpose-led organisations build thriving and inclusive communities, by connecting their people, customers, suppliers and their extended networks to their mission and to each other.
First Peoples Acknowledgement
Underground Communications was founded and operates on the traditional lands of the Gamaragal, Cannalgal and Kayimai People and we recognise their continuing connection to land, waters and culture. As a dispersed team working with clients across the country, we also acknowledge the traditional owners of Country throughout Australia. We pay our respects to their Elders, past, present and emerging and recognise that sovereignty was never ceded.
Our team, both in-house and those with whom we collaborate in partnership, are at the heart of the work we deliver to our clients. We value their contribution, innovation and ideas that help us work with purpose-led clients who are changing the world. We aim to nurture the talent, health, happiness, education, and skills of our employees. In turn, we hope that employees will be respectful of each other and of clients, colleagues, and partners outside the firm.
We strive to honour the diversity of our staff and to promote their ideas, work, and aspirations. We seek to create a workplace in which the skills and talents of each employee are best used to help us achieve our overarching goals. All employees have access to a regularly updated employee handbook that provides details about benefits, travel, volunteering and other work-related information. Discrimination, of any kind, is not consistent with our mission and values, and it will not be tolerated.
The Public Relations Institute of Australia has built a foundation for professional conduct in the field of communications and public relations in Australia. As members of the organisation, Underground Communications upholds PRIA’s publicly available Code of Ethics and Professional Conduct for communications professionals.
As a condition of employment, employees of Underground Communications must be familiar with the PRIA’s Code of Ethics and Professional Conduct for communications professionals and conduct themselves in accordance with it.
Our clients exchange their financial and human resources for our services and products. In this way, they trust Underground Communications to be honest and clear in our communications. Most importantly, they trust that the work that Underground Communications delivers also matches or exceeds their requirements, and that we provide products and services on time and in a professional manner.
We expect that all employees will treat clients courteously and kindly. And, when issues do arise, we expect these to be addressed fairly and appropriately. We believe in fair pricing and in honouring agreements in good faith. We will do our best to send timely invoices and we expect to be paid by clients in a timely manner as well.